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I've been a Leapfrog user going on Three years now, I do know the machine very well.

If anyone needs assistant with a particular issue just hit me up with issues or tips.

1 person has this problem

I'm been printing parts on my Creatr and it seems the Z-axis doesn't layer properly. Once the parts are complete the side walls which was suppose to be straight end up skew. Any suggestions?

I had the same issue and this is actually your X axis creating this issue. either your -X axis is to tight or your +X axis.

The way to determine this is to disable your stepper motors and with your hand move the X axis  back and forth and see if it moves tight either on the right or left which ever side is not moving freely this is what's creating this issue your having, you have to loosen the guides on the side that's to tight but not to loose. your X axis should move back and fourth freely and both axis at the same time but not to freely.

If you need further info on how to do this let me know.

What happened to the old forum?

How would I adjust the stiffness/looseness of the x axis? It is on a runner system without any friction.

Hi Martin

Can you please try and print the object again to see if you get same results.

Hi Pedro, generous of you to offer your help!
I am considering purchase of CreatrHS, and have had some discussion with sales people, but they are very slow to reply! Maybe I will get better response here.
My questions to allow me to proceed or not:
- how much maintenance do you do to keep the printer printing well. Do you replace belts, do adjustments etc? I want to know if we should buy any spare parts also.
- do you have knowledge of the HS - I guess not if you have had one that long?
- I think the lower mass of the HS with the steppers not on the moving head is probably a very significant change to allow no only higher speed but also more accurate printing with less mass to accelerate / decelerate to attain correct nozzle location to the design. Any comments on this?
- anything else you see about the HS that you would comment on plus or minus?

Are there any Leapfrog users in NZ or Australia with the CreatrHS unit?
We expect to do ABS, Nylon mostly, maybe some PLA also.
Thanks for any hints...


Hi Greg I wish I was getting an HS, to answer your questions, leapfrog need very little maintainance, these printers a great, I have two so I should know, they rarely break down, not like my makerbots that I always have problems with. The only advice I can give you is purchase extra thermistors and hot ends if your planning to print a lot, this part doesn't rarely go bad but you'll need one on hand when it does. Always clean your extruder with a little brush to remove build up filament on the wheel. You can do this while your changing filament or while it's printing. Before your purchase extra parts I would talk to the support team of any issues, usually they send you parts depending the issue. I have compared my leapfrogs to other machine out there and I haven't seen any that compare. I did see up close the HS when leapfrog was in New York, very very well built machine and the prints were very nice. Have fun printing, I'm jealous :-)
Thanks Pedro!


You Welcome, Greg.

What is the size of the nuts and bolt used on the bed for leveling.

On Leapfrog Creatr there is a lot of friction between the bolts and the hole in the metal plate that the glass bed is bolted to.

I am wanting to replace them with smaller bolts and wings nut instead of the nylon lock nut.

I have the Leapfrog Creatr

Why is there friction, did you try loosening or try tightning the bed without loosing the nut for adjustment. If you did that means you stripped the metal plate so the screws are loose now. I ended up re threading the metal plate and replacing the bolt and nut just a slightly bigger so it goes through the glass plate with cracking it. But always use nylon lock nuts if you don't the bolt will always get loose. Adjusting the bed without loosining the nylon nuts only strips the metal plate.

So the metal plate was/is threaded?

what do you think of star washers top and bottom or 2 nuts on the bottom?

With a smaller bolt that is.

Yes the metal plate is threaded to secure the glass in place from moving, the springs are for tension. This prevents the glass from cracking at the corners
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User Manual

Quick Start Guide

Installation clips
The following 3 clips will guide you through the installation process of your CreatrXL. By following these, you will be printing within 30 minutes. First start with unpacking the printer. Clickhere to see how you correctly pick up the printer

Part 1 of 3: Unpacking your CreatrXL

In this clip, you will be guided through the unpacking of a brand new CreatrXL. The unboxing along with the location of tie wraps which need to be removed are shown, as well as the process of a connecting the cables to the printer and computer.

Part 2 of 3: Software and configuration

In this clip, we will show you how to install the required software. The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. The next step is to download and install the Repetier Host Leapfrog software or that controlls your 3D printer. We have tried to make this as simple as possible and also provided direct downloading links per operating system.

If you are using the new Simplify 3D software you can follow all the steps except for the Repetier-Host Leapfrog installation and using explanation. Simply download the software via the purchase link and before first use a pop-up will appear showing you the Simplify 3D Quick start guide. You can also download the Quick start guide or access it from the software via help –> Quick start guide. The quick start guide will briefly explain the functions of the software so that you can start your first print.

Please select you operating system and follow the descriptions in the movie.

Operating systemWindows

The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. The next step is to download and install the newest version of the Repetier Host Leapfrog software as shown in the clip. This software allows you to convert your 3D software file [STL for example] to a printable file [G-Code] and allows you to control your printer. The Repetier Host Leapfrog software contains standard CreatrXL Print Profiles. Just select the extruder, the filament material as well as the color and Repetier will automatically select the ideal print temperature providing you the best print quality possible. There is also a Leapfrog support button implemented in the software. A Mac version will be available soon.

If you have followed the installation procedure, but you can’t control your Leapfrog CreatrXL and the “6 commands waiting” message in Repetier-Host Leapfrog won’t disappear, you have to install the 2.8.28 drivers. Please see Solution can’t connect 6 commands waiting in Repetier-Host Leapfrog how to do so.

For a more thorough description of Slic3s settings please check this guide!

Windows 8
To install the Arduino drivers on a computer with Windows 8 follow these steps after downloading the Arduino software.

- Save unsaved work and write the instructions down
[your computer will reboot into startup options screen]
- Press the Windows Key and the ‘R’ key simultaneously
- Copy the command inside the brackets
–>[ shutdown.exe /r /o /f /t 00 ] – Select ‘Troubleshoot’
- Select ‘Advanced options’
- Select ‘Startup Settings’
- Select ‘Disable Driver Signature Enforcement’
- Install driver as usual via device manager


In this clip, we will explain you how you can generate a STL file using Sketchup. We show you what to download and how to export your design in STL.

Part 3 of 3: Making your first print!

In this final clip, the process of creating your first print will be explained. This starts with removing the callibration print that is already on the print bed. How to insert the filament and operate the Repetier Host Leapfrog software is also shown, which should culminate in your first 3D Print on the CreatrXL!

Google sketchupHow to export STL files from Sketchup

The first step is to download and install the Arduino software to make it possible for your computer to connect with the printer. You will then need to in stall this driver for OSX to recognize the hardware.

The next step is to download the Repetier software as shown in the clip. This software allows you to convert your 3D software file [STL for example] to a printable file [G-Code] and allows you to control your printer. We have developed standard print profiles for the CreatrXL. Please follow the instructions below to install the print profiles for Mac [not yet included in the video]:

- Download This file
- Go to your Home Folder on Mac and select “Go to Folder” from the Go Menu en type “Library/Application Support/Slic3r/” - Unzip the file you just downloaded and dump the contents in the Slic3r folder, it will replace your existing settings. If you want to keep your current settings as well, take the contents from each folder and put this in the same folder in the Home/Libaray/App../Slic3r folder.

Download instructions by Deepak Dinesh Mehta For a more thorough description of Slic3s settings please check this guide!

Troubleshooting Trees

Filament Guide

  • Extrude at ~ 225o C.
  • Requires heated bed.
  • Works reasonably well without cooling.
  • Adheres best to polyimide tape.
  • Filament tolerances are usually tighter.
  • Prone to cracking, delamination, and wraping.
  • More flexible.
  • Can be bonded using adhesives or solvents(Acetone or MEK).
  • Fumes are unpleasent in enclosed areas.
  • Oil Based.
  • Extrude at ~ 180-225o C.
  • Benefits from heated bed.
  • Benefits greatly from cooling while printing.
  • Adheres well to a variety of surfaces.
  • Finer feature detail possible on a well calibrated machine.
  • Prone to curling of corners and overhangs.
  • More brittle.
  • Can be bonded using adhesives.
  • More pleasant smell when extruded.
  • Plant Based.

Demo Print Downloads

Drivers Downloads

Software Downloads

Firmware Downloads

Please request a firmware download via the Ticket System

Creatr XL Video Library